- Membership or purchase questions
- Questions about charges on your credit card
- Billing questions
- Order confirmation
- Cancellation of services
- Refund or credit request
***WARNING DO NOT CHARGE BACK THIS TRANSACTION***
A chargeback WILL place your name, address and credit card into an internet fraud database. This database is used by all banks and credit card companies. Once your are entered into this database you will no longer be able to process transactions online through the same billing company. It is impossible to be removed from this database once you have been added.
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Contact Us
- Toll Free Customer Service Hotline (US Only) (888) 594-1709
- Direct Line for Customer Service (Int'l & US) (203) 484-8165
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Locate Order
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Common questions
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What does Customer Support do?
Customer Support provides customer service and credit card and check processing (Visa, MasterCard, JCB, Online Check) for subscription and shopping cart websites. If you wish to use another payment method, check with the website to which you are subscribing.
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Why was I billed?
You purchased a product, membership or subscription from a website that uses our services. You should have received an email receipt at time of purchase. If you do not have your receipt, use the Account Information Retrieval Form to view purchase details.
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